z protect plus

Let us be your back-up plan today, and your device upgrade tomorrow.

  • Up to 24 Months

    Coverage for Accidental Damage

  • 2 Repairs for Free

    Or 1 Total Device Replacement (for a minimal fee).

  • Upgrade Anytime

    Receive up to 50% of the price of your old device when you upgrade with us.

  • Home pick-up and drop-off

    Free home pick-up and drop-off service.

z protect+ your smartphone
z protect your smartphone
z protect logo

Be prepared, be covered, be content.

  • Up to 12 Months

    Coverage for Accidental Damage.

  • 2 Repairs

    Free 2 repairs

  • Home pick-up and drop-off

    Free home pick-up and drop-off service.

z protect free trial logo

30 day Trial give us a go today, with none of the commitment.

  • 12 months extended warranty

    Get a 12 months extended manufacturer’s warranty with us.

  • Enjoy the first 30 days

    With Free Coverage for your device when you subscribe*.
    *T&C’s apply

  • Cancel anytime

    Free cancellations at any time. We won’t auto-renew on your behalf.

  • Have the security

    When accidents happen.
    Try it. Love it. Subscribe.

z protect free trial your smartphone

See what savings you can expect

 

  • Our Device Protection Plans start from only AED 199 and can save you up to AED 6,812.
  • Having a simple problem like a cracked screen can cost over AED 1,000 and can be time consuming to fix. We help repair your device conveniently for no extra cost.
  • Our Plans offer door to door service free of charge.
  • We aim to have your device back to you within 2-5 working days.

Accidents happen every single day and we want these accidents to be minor inconveniences to our subscribers. Choose Z Protect or Z Protect+ today to save your money, time and inconvenience.

Want to know more about what makes us different? Find out here.

Compare our plans today to discover the coverage options that make life a little more protected

2 Year Plan

Save up to AED 6,812.

z protect plus logo
PLAN BENEFITS
2 repairs OR 1 device replacement
AED 0 repair fees
Only AED 349 in replacement fees
Incredibly speedy service
Upgrade Anytime Option. Get back 50% credit of your phone purchase price when you decide to upgrade*.
Home pick-up/drop-off

* For devices not purchased through myZension, subject to terms and conditions.

Starting at AED 399

1 Year Plan

Save up to AED 3,282.

z protect logo
PLAN BENEFITS
2 repairs
AED 0 repair fees
Incredibly speedy service
Home pick-up/drop-off

* For devices not purchased through myZension, subject to terms and conditions.

Starting at AED 199

30 day Free Trial

Save up to AED 6,812.

PLAN BENEFITS
Experience 30 days of free coverage for your device*.
Have the security for when accidents happen
Try it. Love it. Subscribe.

* Subject to terms and conditions. Charges will be incurred in the event of repair and/or replacement of your device, but we will get it sorted for you.

* For devices not purchased through myZension, subject to terms and conditions.

Free for 30 Days

See what savings you can expect

  • Protection Plan

    Save up to AED 6,812

  • Free Delivery

    Free home delivery

  • Speedy Service

    2-5 days turn

    around time.

  • Device Repair

    Repair your device

    for free.

Want to know more about what makes us different? Find out here.

Compare our plans today

Questions on myZension?

1Why do I need mobile phone protection plan?
If you have broken your phone before, you'd know that it costs up to AED 1,300 to repair it, and up to full phone price to replace it.
By having a protection plan, you're not only saving money but also saving your self all the hassle that comes from phone damages.
Whenever you need us, we will come to you, pick up your phone, repair and return it.
1What’s the difference between Z Protect and Z Protect+?
Z Protect is our basic subscription plan, it provides you with 12 months protection up to 2 repairs, no extra fees paid. It's budget friendly and keeps you protected.
Z Protect+ is our premium subscription plan, it provides you protection for 24 months including up to 2 repairs or 1 replacement.
Included within Z Protect+ is our Upgrade Anytime plan that allows you to turn in your phone and receive a discount on your next upgrade.
1How will Z Protect+ help me?
Z Protect+ will not only protect your phone for 24 months against ANY accidental damage, it will also you help you SAVE when you decide to upgrade your phone using the Upgrade Anytime plan.
1How long will my repair take?
If you live in Dubai, repairs take up to 2 days. If you live in any other Emirate, repairs take up to 5 days from pick-up time but we know how hard it is to be disconnected so we try to fix your device as fast as we could.
1Can I cover multiple devices with one plan?
1 device = 1 plan. This gives you the chance to customize your subscription plan per device based on your needs.
1How many times can my phone be repaired?
Up to 2 times free of charge.
1How do I claim my mobile phone repairs?
Sign in to request a repair through your account and our team will be directly in touch with you. Alternatively, you can call us from Sun-Thurs, 9am-6pm and our team will assist you.
1How do I avail the Upgrade Anytime guarantee with Z Protect+?
Sign in to drop your request for the Upgrade Anytime plan through your account and our team will be directly in touch with you. Alternatively, you can call us from Sun-Thurs, 9am-6pm PM and our team will assist you.
1How can I cancel my subscription?
You can cancel your Free trial subscription anytime but we'd be sad to see you go. Simply give us a call on 04 215 6655 or drop us an email to and our team will process your cancellation.
Your money will be returned based on the number of months the subscription was used for.

Have more question? Chat with us weekdays between 9 AM to 6 PM. Talk to us here online today!


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